Privacy Policy for First ESCO India

This Privacy Policy outlines how First ESCO India Private Limited ("we", "us", or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the firstesco.com website ("Site"). This policy applies to the Site and all products and services offered by First ESCO India Private Limited.

We are committed to protecting your privacy and handling your data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws and regulations. Given the nature of our static website and our limited data collection practices, we also strive to align with the core principles of the General Data Protection Regulation (GDPR) regarding data minimization and transparency.

1. Information We Collect

We want to be clear about what information we collect. Our website is primarily static and does not collect any personal data automatically from visitors.

The only instance where we collect personal information is through our Contact Form. When you use the contact form, we may collect the following personal information that you voluntarily provide:

• Name: To address you properly.
• Email address: To respond to your query.
• Industry/Domain: To get better context of your query and appropriately send a quicker response to your query.
• Query: The details of your query, interest in partnering for investment, or your need for sustainable solutions.

2. How We Use Collected Information

The information collected via the contact form is used solely for the purpose for which it was provided. Specifically, we use this information to:

• Respond to your queries: To address your specific questions, discuss potential partnerships, or provide information about our sustainable solutions.
• Communicate effectively: To facilitate a direct and relevant conversation with you based on your submission.

We will not use your email address or any other provided information for marketing purposes, to send unsolicited communications, or add you to any mailing lists without your explicit consent.

3. Data Protection and Security

We adopt reasonable security practices and procedures to protect the personal information submitted to us through the contact form. This includes safeguarding against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We will not disclose the personal information collected through the contact form to third parties unless:

• You provide explicit consent for us to do so.
• It is required by law or a lawful government request.
• It is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Cookies and Tracking Technologies

Our static website does not use cookies or other tracking technologies to collect personal information or monitor your Browse activity.

6. Our Online Calculators

We provide certain calculators on our website to help users estimate potential outcomes related to our projects and solutions. It's important to understand that these calculators are client-side tools implemented using JavaScript. This means:

• No Data is Stored: The information you input into these calculators (e.g., quantities, percentages) is processed locally within your web browser and is never transmitted to our servers or stored by us in any way.
• For Estimation Purposes Only: The calculators are provided for your convenience and for illustrative estimation purposes only. They do not constitute financial advice or a guarantee of actual project outcomes or revenue.

7. Your Rights

As a data principal under Indian law, you have certain rights regarding your personal data, including the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data, subject to legal obligations.
• Withdraw Consent: Withdraw your consent for the processing of your personal data at any time, where consent was the basis for processing.

To exercise any of these rights, please contact us using the contact details provided below.

8. Changes to This Privacy Policy

First ESCO India Private Limited has the discretion to update this privacy policy at any time. When we do, we will revise the "Last updated" date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Grievance Officer and Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our designated Grievance Officer:

Last updated: 22 July 2025

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